Get In Touch
We're here to help. Whether you have a question about a product, an order, or anything else — we'd love to hear from you.
support@thebakery.org.uk
We aim to respond within 24 hours, Monday to Friday.
Response Times
- Email: Within 24 hours
- Order queries: Same day (if received before 2pm)
- Returns: Within 48 hours
Our Commitment
We take customer service seriously. If you're not happy, we're not happy. Every message is read by a real person — not a bot — and we'll do everything we can to resolve any issue quickly.